Privacy Policy

Introduction

Welcome to cu666, Bangladesh's trusted online casino and sports betting platform. This Privacy Policy describes how cu666 ("we", "us", or "our") collects, processes, stores, and protects the personal information you provide when you access or use our website at cu666.ws and any associated services (collectively, the "Platform").

By registering an account, accessing the Platform, placing bets, or using any feature offered by cu666, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with this policy, please discontinue use of the Platform immediately.

This policy applies to all users of cu666, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh who access our Platform via any device.

Information We Collect

To deliver a secure, compliant, and personalised experience on cu666, we collect the following categories of personal information:

• Identity Information: Full name, date of birth, gender, and a copy of a government-issued identification document for age and identity verification purposes.
• Contact Information: Email address, mobile phone number, and residential address (city or district level) within Bangladesh.
• Financial Information: Mobile wallet account details for bKash, Nagad, Rocket, or Upay; bank account information for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, or other institutions; transaction histories; deposit and withdrawal records.
• Technical Information: IP address, browser type and version, device identifiers, operating system, cookie data, referral URLs, and session metadata collected automatically when you use the Platform.
• Behavioural Data: Gaming activity logs including game selections, bet amounts, session duration, wins, losses, and responsible gaming tool usage.

We collect this information directly from you during registration and account use, automatically through our systems, and in limited cases from third-party identity verification or payment processing partners.

How We Use Your Information

cu666 uses the personal information we collect for the following legitimate purposes:

• Account Management: To create, verify, maintain, and manage your cu666 account, including processing your registration, authenticating logins, and enforcing account security.
• Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer; to verify payment details; and to maintain accurate financial records in accordance with applicable standards.
• Identity Verification and Compliance: To verify your age (21+ only) and identity in compliance with Know Your Customer (KYC) obligations and to prevent fraud, money laundering, and underage access to gambling services.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide assistance with your account or any Platform services you use.
• Platform Improvement: To analyse user behaviour, identify technical issues, test new features, and enhance the overall performance, security, and usability of cu666.
• Responsible Gaming: To monitor gaming patterns, identify signs of problem gambling behaviour, apply self-exclusion or deposit limit requests, and to fulfil our duty of care towards all players.

Data Sharing and Disclosure

cu666 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following limited circumstances:

• Service Providers: We may share necessary data with trusted third-party vendors who assist with payment processing (e.g. bKash, Nagad gateway partners), identity verification, platform security, fraud detection, and technical infrastructure. These vendors are contractually bound to process your data solely for the purpose of delivering the contracted service and may not use it for their own commercial purposes.
• Legal Obligations: We may disclose personal information if required to do so by applicable law, court order, regulatory authority, or governmental request, including in connection with investigations into fraud, money laundering, or other unlawful conduct.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of cu666's assets, your personal data may be transferred to the acquiring or successor entity, subject to the same privacy protections described in this policy.

We require all third parties who handle your personal information to maintain confidentiality and implement appropriate technical and organisational security measures consistent with this Privacy Policy.

Payment Data and Financial Information

cu666 facilitates deposits and withdrawals through mobile financial services widely used in Bangladesh, including bKash, Nagad, Rocket, and Upay, as well as Visa and Mastercard. When you initiate a financial transaction on our Platform, the transaction is processed through secure payment gateways. We do not store your full card numbers or mobile wallet PINs on our servers.

All monetary amounts on our Platform are expressed in Bangladeshi Taka (৳ / BDT). Financial transaction logs are retained as required for accounting, compliance, and dispute resolution purposes. We use industry-standard SSL encryption to protect all payment communications between your device and our Platform.

Cookies and Tracking Technologies

cu666 uses cookies and similar tracking technologies to improve Platform functionality, remember your preferences, and analyse usage patterns. We use three categories of cookies:

• Essential Cookies: Required for the Platform to function properly — these enable login sessions, security checks, and navigation. They cannot be disabled without impairing core functionality.
• Analytics Cookies: Used to understand how players interact with the Platform — for example, which games are most popular, which pages generate the most traffic, and how long sessions last. This data is aggregated and anonymised.
• Preference Cookies: Store your language preference (English or Bengali), display settings, and other personalisation choices so the Platform remembers your preferences on return visits.

You may manage or disable non-essential cookies through your browser settings at any time. Please be aware that disabling certain cookies may affect your ability to use some features of the Platform. We do not use cookies to track your activity on third-party websites unrelated to cu666.

Data Retention

cu666 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. In general: account data is retained for the lifetime of your active account and for a period after account closure to meet compliance and audit requirements; financial transaction records are retained for the period required under applicable accounting and financial regulations; technical logs and session data are retained for shorter periods sufficient for security monitoring and fraud detection.

Once data is no longer required, we take reasonable steps to securely destroy or anonymise it so that it can no longer be associated with any individual.

Your Rights

As a user of cu666, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]:

• Right of Access: You may request a copy of the personal data cu666 holds about you, together with information on how it is being used.
• Right to Rectification: If any personal information we hold is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: Subject to legal retention obligations, you may request the deletion of your personal data where it is no longer necessary for us to retain it.
• Right to Restrict Processing: You may ask us to restrict how we process your personal data in certain circumstances, such as while a dispute is being resolved.
• Right to Withdraw Consent: Where our processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

We will respond to all rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing your request.

Security

cu666 takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, secure server infrastructure, access controls limiting data access to authorised personnel only, regular security assessments and vulnerability scanning, and two-factor authentication options for account access.

While we take all reasonable precautions, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorised access to your account, please contact us immediately at [email protected].

Age Restriction

cu666 strictly prohibits the use of our Platform by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. Our registration process includes mandatory age verification steps, and we reserve the right to request identity documentation at any time to confirm a user's age.

If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that information and close the associated account. If you believe your child has registered on our Platform, please contact [email protected] immediately.

Third-Party Services

Our Platform may contain references to third-party payment services such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard, as well as game content provided by studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you interact with these third-party services, their own privacy policies and terms apply. cu666 is not responsible for the privacy practices of any third-party service provider.

We encourage you to review the privacy policies of any third-party services you use in connection with your cu666 account to understand how they collect and use your data.

Changes to This Policy

cu666 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the Platform. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the updated Privacy Policy.

We recommend that you review this Privacy Policy periodically to stay informed about how we protect your information. The most current version of this policy will always be accessible at cu666.ws/privacy-policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way cu666 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing your privacy concerns promptly and transparently.

You can reach us by email at [email protected]. Our support team is available 24/7 to assist players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, and all other cities and districts. We aim to respond to all privacy-related enquiries within 3 business days.